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1. Install the USB ADB (Android Debug Bridge) driver on your PC.

Install the USB ADB driver FIRST, then connect the j5create Android Mirror to your PC.

1-1. Find your phone's brand below to install the correct USB driver.

 


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2. Troubleshooting

2-1. Check here to see if your phone is compatible with the Android Mirror.
2-2. Download and update the latest Android Mirror software here (Note: please disconnect the Andoid Mirror from your computer when
        downloading/updating the Android Mirror software).
        After completing the update, please re-boot your phone and computer before connecting the j5create Android Mirror.
2-3. Some phone makers have not updated their USB driver for Windows 8.1.
        If your USB driver is not working with 8.1, please contact your phone maker for assistance.
2-4. If you cannot find the USB driver for your Android phone, please contact your phone maker or try the link below:
        http://developer.android.com/tools/extras/oem-usb.html#Drivers


Error Code

How to fix

0x10

Unplug the JUC600/JUC610 and then plug it back in or try another USB port on your computer.

If you see a warning to format the disk, please contact our customer service for further assistance.

0x15

Please make sure the USB ADB driver installed correctly. If you install Samsung Kies, HTC Sync Manager, Sony PC Companion or Xiaomi Helper, please do not enable their applications when using the Android Mirror.

  

0x155

Unplug the JUC600/JUC610 from your Android phone and then plug it back in. Please allow USB Debugging and confirm the computer's RSA key by clicking OK to continue.

0x35

Unplug the JUC600/JUC610 from your Android phone and then plug it back in.

  

0x50

Please unplug the JUC600/JUC610 from both your computer and Android phone. Then reboot both your computer and Android phone. Once your computer and Android phone have rebooted reconnect the JUC600/JUC610.

  

0x65

Unplug the JUC600/JUC610 from your Android phone and then plug it back in. Click OK to enable juclink.

0x95

Please contact j5create customer service through online chat, at 888-988-0488, or by e-mail at service@j5create.com

  
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