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Dear Valued Customer,

At j5create we take pride in our customer support. For your convenience, we offer several support options for you to choose from. You can call us and speak with one of our knowledgeable customer support representatives, e-mail us, engage in a live chat online with one of our support representatives, or submit a ticket. Our goal is to meet your support needs and to make sure you are completely satisfied with our products. Our US based technical support team is available from 10AM-6PM EST.

Customer / Technical Support: 888-988-0488
Technical Support Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Submit a Ticket: Click here

- The j5create Support Team
   

 

 

Wormhole Switches

JUC700 USB 3.0 Wormhole Switch DSS - Windows

Operating Systems: Windows 8.1 / 8 / 7 / XP
Current Driver Versions - Windows: V15.03.0727.3186


*Please install or update the LATEST driver on both computer to ensure compatibility and stability. Do NOT re-install the older driver version V13.20.1212.3186 / V14.01.0114 / V14.05.0328.3186 from the driver CD.



JUC500 USB 3.0 Wormhole Switch

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V1.0.1463.17 -- MAC: V1.0.1463.17

 



JUC400 Wormhole - Windows & Mac

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V1.0.1107.72 -- MAC: V1.0.1107.72

 



JUC100 Wormhole - Windows

Operating Systems: Windows 8.1 / 8 / 7 / XP
Current Driver Versions - Windows: V1.0.1117.31

 



Docking Stations

JUD530 USB 3.0 mini ultra station

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3192 -- MAC: V1.9.85-2.1.0


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUD500 USB 3.0 Ultra Station

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3185 -- MAC: V1.9.85-2.2.0


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUD480 USB 3.0 BOOMERANG STATION

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3192 -- MAC: V1.9.85-2.1.0


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUH320v2 USB 3.0 Wormhole Station

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V1.0.1107.72 -- MAC: V1.0.1107.72


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUD200 USB 2.0 Newport Station

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3185 -- MAC: V2.2.20-2.2.0


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



USB 3.0 External Video Adapters

JUH450 USB 3.0 HDMI & 3-Port HUB

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3179 -- MAC: V1.9.85


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUH410 USB 3.0 VGA & 3-Port HUB

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3179 -- MAC: V1.9.85


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUA375 - USB 3.0 Multi-Adapter HDMI & Gigabit Ethernet

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3192 -- MAC: V1.9.85-2.1.0


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUA370 / 370BE - USB 3.0 Multi-Adapter VGA & Gigabit Ethernet

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3192 -- MAC: V1.9.85-2.1.0


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUA355 - USB 3.0 HDMI SLIM Display Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3179 -- MAC: V1.9.85


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUA350 - USB 3.0 HDMI Display Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3179 -- MAC: V1.9.85


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUA330 - USB 3.0 DVI Display Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3179 -- MAC: V1.9.85


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUA315 - USB 3.0 VGA SLIM Display Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3179 -- MAC: V1.9.85


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUA310 - USB 3.0 VGA Display Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3179 -- MAC: V1.9.85


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



USB 2.0 External Video Adapters

JUA250 - USB 2.0 HDMI Display Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3179 -- MAC: V2.2.22


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUA230 - USB 2.0 DVI Display Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3179 -- MAC: V2.2.22


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUA210 - USB 2.0 VGA Display Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V15.02.0713.3179 -- MAC: V2.2.22


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUA190 - USB 2.0 VGA Display Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP
Current Driver Versions - Windows: V15.02.0713.3179


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



JUA170 - USB 2.0 VGA Display Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP
Current Driver Versions - Windows: V15.02.0713.3179


*Please install or update the LATEST driver before you upgrade your Windows system to Windows 10.



Android Accessories

JUH660 Android HUB

Operating Systems: Android 4.1 above systems
Current Driver Versions -- Firmware: V00.9 -- Firmware(Fast Charging): V00.9

 

Check Firmware Update Guide Here!


JUC610 Android Mirror

Operating Systems: Windows 8.1 / 8 / 7 / XP
Current Driver Versions - Windows: V15.01.0608

 

Check Compatibility List Here!
Check Installation Guide Here!


JUC600 Android Mirror

Operating Systems: Windows 8.1 / 8 / 7 / XP
Current Driver Versions - Windows: V15.01.0608

 

Check Compatibility List Here!
Check Installation Guide Here!


Ethernet Adapter

JUH470 Gigabit Ethernet & 3-Port HUB

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V14.01.0613.0194 -- MAC: V2.2.0 -- Linux: V1.9.0

 



JUE230 Dual USB 3.0 to Gigabit Ethernet Sharing Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V14.01.0613.0194 -- MAC: V2.2.0 -- Linux: V1.9.0

 



JUE130 USB 3.0 Gigabit LAN

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V14.01.0613.0194 -- MAC: V2.2.0 -- Linux: V1.9.0

 



JUE125 USB 2.0 Ethernet LAN

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V14.01.0613.0194 -- MAC: V2.2.0 -- Linux: V4.12.0

 



JUE120 USB 2.0 Ethernet LAN

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V14.01.0613.0194 -- MAC: V2.2.0 -- Linux: V4.12.0

 



Wifi-Adapters

JUE303 Wireless AC600 Dual Band USB 2.0 Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V700.1689 -- MAC: V2.3.11 -- Linux: V4.3.13

 



JUE302 Wireless N300 Dual Band USB Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
Current Driver Versions - Windows: V1.5.31.0 -- MAC: V4.0.9.6 -- Linux: V2.6.13

 



JUE301 Wireless 11N USB mini Adapter

Operating Systems: Windows 8.1 / 8 / 7 / XP
Current Driver Versions - Windows: V1.5.31.0

 



USB HUB

JUH345BE / JUE345RE / JUE345WE USB 3.0 4-Port HARMONICA HUB

Operating Systems:Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
No driver installation required



JUH340 USB 3.0 4-port Mini Hub

Operating Systems:Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
No driver installation required



DisplayPort / Mini DisplayPort Adapters

JDA213 HDMI to VGA adapter

Operating Systems:Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
No driver installation required



JDA159 Mini DisplayPort to 4K HDMI adapter

Operating Systems:Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
No driver installation required



JDA154 DisplayPort to HDMI Adapter

Operating Systems:Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
No driver installation required



JDA152 Mini DisplayPort to HDMI Adapter

Operating Systems:Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
No driver installation required



JDA134 DisplayPort to DVI Adapter

Operating Systems:Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
No driver installation required



JDA132 Mini DisplayPort to DVI Adapter

Operating Systems:Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
No driver installation required



JDA114 DisplayPort to VGA Adapter

Operating Systems:Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
No driver installation required



JDA112 Mini DisplayPort to VGA Adapter

Operating Systems:Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
No driver installation required



External Hard Drive Enclosure

JEE351 3.5" SATA to USB 3.0 External Hard Drive Enclosure

Operating Systems:Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
No driver installation required



JEE251 2.5" SATA to USB 3.0 External Hard Drive Enclosure

Operating Systems:Windows 8.1 / 8 / 7 / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9 / 10.10
No driver installation required




 

 

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