Customer Service / Tech Support

Customer Service / Technical Support Representative

Get your start in the IT world!

Emerging computer accessory company is looking for customer service/ technical support talent to handle our growing volume. This is a great opportunity for anyone looking to gain valuable experience in the IT industry! We are looking for fun and energetic people that are hard-working and interested in the latest technology. Come join us in our laid back work environment with room for advancement!  

 

Job Duties Include:

  - Interacting with customers over the phone, email, and live chat

  - Troubleshooting customer's issues quickly and efficiently while maintaining a pleasant attitude

  - Develop new troubleshooting strategies and communicate them with the team

  - Help test new and current products and report findings to management

  - Duties may change as needed

 

Qualifications:

  - Prefer to have knowledge in Linux, Mac OSX, and Windows operating systems  

  - Knowledgeable about computers

  - Strong verbal and written communication skills  

  - Must be dependable

  - At least one year experience working in a customer service roll

  - Strong Data Entry Skills

  - Phone Skills (Exhibit proper phone etiquette and clear speech)

  - People Skills

  - Problem Solving

  - An ability to Multi-task

  - Bilingual a plus

  - Preferred knowledge of tools like Zendesk, Teamviewer, and LiveChat

 

Apply Today

To Apply, please send your full resume and an introduction letter to This email address is being protected from spambots. You need JavaScript enabled to view it. with the Subject "Customer Service Position."

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